1. ABOUT THIS PRIVACY POLICY

TANCTRL (Pty) Ltd (“TANCTRL”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information processed through our website, booking platform and private UV tanning studios.

This Privacy Policy explains what personal information we may collect, why we collect it, how it may be used and shared, and the measures we take to protect it.

2. INFORMATION WE MAY COLLECT

Depending on how you interact with TANCTRL, we may collect information including your name, contact details, date of birth or age information, account information, booking history, payment-related information, communications with us and information required to provide access to our studios.

We may also collect technical information relating to use of our website, such as device, browser, IP address and website activity where applicable.

3. HEALTH SCREENING & SAFETY INFORMATION

Because TANCTRL provides UV tanning services, customers may be required to complete health, eligibility or safety screening before using our facilities.

This may include information relevant to determining whether UV tanning may be unsuitable or whether additional precautions are required.

Where such information constitutes special personal information under applicable South African law, TANCTRL will process it only where legally permitted and for purposes reasonably connected with customer safety and provision of the service.

Customers should provide accurate and complete information during required screening.

4. AGE VERIFICATION

TANCTRL may collect or verify information relating to a customer's age to determine eligibility to use UV tanning services.

Where identity documentation or another verification method is required, information will only be collected and retained to the extent reasonably necessary for verification, legal compliance, safety and fraud prevention.

5. HOW WE USE PERSONAL INFORMATION

TANCTRL may process personal information to:

Manage customer accounts and bookings; process or verify payments; conduct required eligibility and safety screening; provide studio access; send booking confirmations, reminders and access information; provide customer support; maintain booking and access records; prevent misuse, fraud or unauthorized access; improve our website and services; and comply with applicable legal obligations.

We will not use personal information for purposes incompatible with the reason it was collected unless permitted or required by law.

6. PAYMENTS

Payments may be processed through third-party payment service providers.

TANCTRL may receive information confirming a transaction, such as payment status, amount and transaction reference. Payment providers may independently collect and process financial information required to complete a transaction.

TANCTRL will not unnecessarily collect or store full payment-card information where payment processing is handled securely by an authorized third-party provider.

7. BOOKING & ACCESS CONTROL

Information relating to bookings may be used to generate or manage temporary access credentials for TANCTRL studios.

TANCTRL may maintain records of studio access, including the date and time that an access credential was used, for operational, security, customer-support and safety purposes.

Customers must not share personal access credentials with unauthorised persons.

8. CCTV & SECURITY

TANCTRL premises may use CCTV or other reasonable security measures in appropriate areas for the protection of customers, property and facilities and for the investigation of security incidents.

Where CCTV is used, appropriate notice will be provided and recordings will be handled in accordance with applicable privacy requirements.

CCTV will not be installed in areas where customers would reasonably expect complete personal privacy while changing or using tanning equipment.

9. COMMUNICATIONS

TANCTRL may use customer contact information to send communications necessary to provide its services, including booking confirmations, reminders, access credentials, cancellations, safety information and customer-support messages.

Marketing communications will be handled in accordance with applicable law, and customers will be provided with an appropriate means of opting out where required.

10. SHARING OF PERSONAL INFORMATION

TANCTRL may share personal information with trusted service providers where reasonably necessary to operate its services.

These may include providers of website hosting, booking systems, payment processing, communications, access control, security, IT services and professional services.

Service providers will only receive information reasonably necessary for the relevant purpose and will be expected to process information appropriately and securely.

TANCTRL may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

11. INTERNATIONAL PROCESSING

Some technology or service providers used by TANCTRL may process or store information outside South Africa.

Where personal information is transferred internationally, TANCTRL will take reasonable steps to ensure that the transfer is handled in accordance with applicable South African data-protection requirements.

12. INFORMATION SECURITY

TANCTRL takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.

However, no electronic system or internet transmission can be guaranteed to be completely secure.

Customers are responsible for keeping account passwords, booking credentials and studio access codes confidential.

13. RETENTION OF INFORMATION

TANCTRL will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business and safety records, or to comply with applicable legal obligations.

Information that is no longer required will be deleted, destroyed or de-identified where appropriate.

14. YOUR RIGHTS

Subject to applicable law, customers may have the right to request access to personal information held about them, request correction or deletion of inaccurate or unlawfully retained information, object to certain processing, withdraw consent where processing depends on consent, and raise concerns regarding the processing of their personal information.

Requests may be submitted using the contact details provided below.

15. COOKIES & WEBSITE TECHNOLOGIES

The TANCTRL website may use cookies and similar technologies necessary for website operation, security, booking functionality, preferences and analytics.

Further information about our use of cookies is provided in our Cookie Policy.

16. THIRD-PARTY WEBSITES & SERVICES

The TANCTRL website or booking process may contain links to or integrate with third-party services.

Those providers may have their own privacy policies and terms governing their processing of personal information. TANCTRL is not responsible for the independent privacy practices of third parties outside our control.

17. CHILDREN & MINIMUM AGE

TANCTRL's UV tanning services are subject to applicable minimum-age requirements.

TANCTRL does not knowingly permit individuals who do not satisfy those requirements to book or use UV tanning services.

18. CHANGES TO THIS PRIVACY POLICY

TANCTRL may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations.

The current version will be published on our website together with its effective or last-updated date.

19. CONTACT INFORMATION

Questions regarding these Terms and Conditions may be directed to:

TANCTRL (Pty) Ltd
Registration Number: [INSERT ON REGISTRATION]
South Africa
Email: [INSERT TANCTRL EMAIL]

Last updated: August 2026